Contact Us
Jinrong Xueyuan is kept by a small editorial team. Here's what you can come to us about, how to reach us, and what we can't do.
01Write to this address
Reader feedback, article corrections, content partnership—send it all to this inbox:
This is our single public mailbox right now; everything goes to this one, no need to sort it.
02Things we don't do
So we don't waste your time, the boundaries first:
- No one-to-one investment advice. We're not licensed advisers, and we can't and won't tell you "should I buy" or "how much."
- No opening accounts for you. Opening a card or account is something we only teach the method for—you do it yourself, in your own name, the whole way. Anyone claiming to "open it for you" is not us.
- We never touch your money or accounts. We will never ask you for a password, verification code, private key or seed phrase. If you get a request like that, whoever the sender claims to be, ignore it.
Jinrong Xueyuan is only the one site, jinrongxy.com, and we only use addresses ending in @jinrongxy.com. Anyone else using our name to message you privately or ask for a transfer is not us.
03How long we take to reply
We're a small team and can't promise to reply within hours. We try to read everything that comes in, and we handle what we see; for corrections, once we've checked, we'll fix the article and, where it matters, log it in the corrections record. If you don't hear back right away, don't worry—it's not that we didn't get it.
04For corrections, include the link
Corrections are the mail we welcome most. To help us check faster and avoid back-and-forth, please spell out in your message: which article, which sentence, and the source link you're going on (for instance, that page on the platform's own site). Corrections with a link are much quicker for us to verify and far more likely to be acted on.
Policy and fees move quickly, and one small team can't catch all of it. Readers keeping an eye out for us is a big part of why this site stays accurate—and we're genuinely grateful for it.